NÖCK is a socially conscious fashion brand founded by Mexican designer Tania López and her brother Roman. We create unique handbags and accessories that blend vibrant fabrics, colors, leathers, and embroideries—the essence of our brand. Each piece is handcrafted and supports our mission to empower women in vulnerable situations through our Inclusive Embroidery Group.

Our products are handcrafted by skilled artisans and members of our Inclusive Embroidery Group, which consists of women facing various vulnerabilities, including disabilities, cancer survivors, and the elderly. By integrating traditional textile art with modern design, we create unique, limited-edition pieces that tell a story of hope and empowerment.

Visit the Our Story and Inclusive Embroidery Group pages on our website to learn more about our mission, values, and the people behind our brand.

We are committed to ethical practices by:

• Providing fair wages and safe working conditions.
• Empowering women in vulnerable situations through employment.
• Producing limited editions to reduce waste and promote sustainability.
• Using high-quality materials that are responsibly sourced.

Yes, most of our models are created in limited editions of 30 to 50 pieces. We frequently introduce new designs and color combinations. Only about 20% of our products get restocked, so over 80% won’t return once sold out. If you love a design, we encourage you to purchase it before it becomes unavailable.

We use high-quality materials, including genuine cowhide leather and textile linings. Our products feature unique embellishments like exclusive multicolored straps and handcrafted embroideries created by our Inclusive Embroidery Group.

The only way to personalized our products is by adding a Charm with your initial. The charms are handmade by our women embroidery group.

Given our limited-edition releases, once a product is sold out, it may not be restocked. We encourage you to explore our latest collections for new designs and find something that inspires you.

Yes, the embroidered sections are delicate:

Care Tips:

• Avoid snagging or pulling the threads.
• Keep away from sharp objects.
• If cleaning is necessary, gently dab with a soft, damp cloth.
• Do not use harsh chemicals or machine wash.

To preserve the quality of your NÖCK product:

Leather Care: Wipe with a soft, dry cloth. Avoid exposure to water, oils, and prolonged sunlight.

Textile Care: Gently spot clean with a damp cloth if necessary. Avoid abrasive cleaning agents.

Embroidered Sections: Handle with care to prevent snagging. Do not machine wash.

AnSimply browse our collection on lovenock.co, select the items you wish to purchase, and proceed to checkout. Follow the prompts to enter your shipping and payment information to complete your order.swer

We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options indicated at checkout.

If you need to change or cancel your order, please contact us as soon as possible at hello@lovenock.co. If the order hasn’t been processed or shipped, we’ll do our best to accommodate your request.

If you encounter any issues while placing an order, please contact us at hello@lovenock.co. Include details about the problem, and we’ll assist you promptly.

Absolutely. We use industry-standard security measures, including SSL encryption, to protect your personal and payment information. Please refer to our Privacy Policy for more details.

Yes, but for now we only ship to USA, Canda and Mexico via DHL International. Delivery times range from 3 to 6 business days, excluding weekends. Please note that customs duties and taxes may apply and are the responsibility of the recipient.

For purchase to Mexico please visit: https://lovenock.mx

For purchases in the US please visit:
https://lovenock.co

Once your order has been shipped, you will receive a confirmation email with a tracking number.

Our orders to the US usually do not have to pay any taxes due to the rule "Section 321" on all orders below $800 USD.

All other International orders may be subject to customs duties and taxes levied by the destination country. These charges are the responsibility of the recipient. We recommend checking with your local customs office for more information.

We want you to be completely satisfied with your purchase. If you’re not, please contact us within 14 days of receiving your order to arrange a return or exchange. Items must be unused and in their original condition. Return shipping costs are the responsibility of the customer unless the item is defective.